Shipping policy

1. Processing Time 
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after payment is 
confirmed. 
2. Shipping Methods & Delivery Times 
We offer standard international shipping to the USA with the following estimated delivery times: 
• USA: 7 to 13 working days (excluding processing time) 
• Shipping Methods: 4PX & YunExpress 
Note: Delivery times may vary due to customs, holidays, or unforeseen carrier delays. 
3. Shipping Rates 
Shipping costs are calculated at checkout based on order weight, destination, and selected method. Free 
shipping may be available for orders over a certain amount (if applicable). 
4. Tracking Information 
Once your order ships, you will receive a confirmation email with a tracking number to monitor your 
package. 
5. Customs & Import Taxes 
International customers may be subject to customs fees, which are the buyer's responsibility. We cannot 
predict or cover these charges. 
6. Lost or Delayed Packages 
If your order is significantly delayed (beyond 15 working days), contact us at [your email] for assistance. 
7. Returns & Exchanges 
See our Return Policy for details. 
Questions? 
Email us at unravelkids@outlook.com or visit our Contact Page.